My elderly parents had a serious house fire on a Saturday night in October 2021.  I called Jim on Sunday morning and 2 hours later he arrived at the loss site.  What struck myself and family members first about Jim was his calm and professional demeanour, coupled with humanity – asking after my parents and checking in every week to see how they were doing.  Despite dealing directly with myself on the claim, he made a point of meeting my parents regularly and offering them the reassurance that vulnerable people who have just lost their 45-year home need. 

Over the course of the first week following the fire he met my parents and various family members and put everyone at ease, making it clear that he was managing the situation and would get it sorted.  Serious claims have the potential to bring a lot of stress and worry, especially for the elderly – Jim removed all of that.  He mobilised engineers, a QS and the various professionals representing Insurers – keeping things moving and ultimately bringing the claim through to settlement within 10 weeks.  Given the scale of this particular loss, this was a great achievement.

 My parents now enter the new year with hope – their original homestead is gone but rebuilding is expected to commence shortly.  The work that Jim did for my family was first class and I would highly recommend him to anyone who suffers an insured loss – he’s a gentleman first and foremost, and very professional.  His ability to take the stress off my parents in our particular case was perhaps most impressive and appreciated.

In the past I have engaged the Professional Services of Jim Molloy & Associates on a number of occasions.   I know it’s a well worn cliche to say that “I have no hesitation in recommending “ Jim to anyone who has an Insurance claim to get through but believe me it’s so true.

Jim was very good to me, he did a very good job; He called to my premises, carried out the survey and everything he said he did – very professional!

I was very satisfied with his work and would highly recommend him.

Jim took on our case rapidly – with our house destroyed and family members hospitalised. He was fantastic to deal with. He was very thorough in very difficult circumstances and you couldn’t ask for better.

He got everybody working together to rebuild our house and lives. I could not recommend him highly enough – thanks again Jim!

I had a problem with my freezer – leaked in the cafe. My broker suggested I call Jim and that proved to be a great move.

I met Jim, signed one piece of paper to have him act on behalf and that is exactly what he did. He kept me updated all the time. He made everything very straightforward.

Jim was brilliant to deal with – absolutely brilliant.

‘Jim worked on our behalf on a recent insurance claim for storm damage to chimneys. Like a dog with a bone but was equally professional, focused & processed our claim without delay and I would have no hesitation in recommending Jim Molloy & Associates, Public Loss Assessors’